HOW TO MANAGE A SALE ON FIVERR

To manage a sale is to manage a buyer and ensure they have an outstanding experience from the moment they contact you till the moment they approve your order.

A buyer who is interested in working with you but want to seek further information before ordering or perhaps want an improved offer from you can contact you directly and ask further questions. They may ask you to provide a sample of your previous work or give you a test of your competence. Be polite and acquiesce to their demands. When they are convinced enough, they can ask you to write than a custom offer.

Once they fill your requirements and order the countdown time starts running. Do your best to deliver on time because a late delivery would not only rate your buyer will see your ratings nose-dive. If you are ever late, read this post on how to deliver your fiver order when you are late. Deliver by writing a short message describing that you have delivered and your experience with the work, your challenges doing it , your availability for other jobs and your readiness to make modifications should they not be quite satisfied with your delivery. If you don’t have much time to write a proper delivery note, you can always use a delivery template or create one for yourself.

Should your buyer be dissatisfied with your delivery, kindly ask them to state what it is they are dissatisfied with. But remember to modify the work before the countdown -which starts running again when the buyer asks for modifications – elapses. Read this post to learn how to manage a buyer who is not satisfied with your modification attempts and wishes to cancel.

When a buyer is finally satisfied with your work after your deliveries they will approve the order with a review. A review can be 1 to 5 stars, depicting the level of satisfaction of your buyer with the work. Reviews are posted to the public eye and is a way of recommending or not recommending your services to other Fiverr buyers.